Friday, December 15
Representing The Company
I've spoken with a number of potential suppliers (packaging and ingredients) over the past couple of weeks and my experiences have been quite varied. Here are two situations that stuck out to me, one negative and one positive. I should note that both individuals I spoke with have been very knowledgeable about their respective products and industries:
Situation 1: I received samples but didn't receive the requested price quotes. This person insinuated that I didn't receive the quotes because some of this person's co-workers are incompetent. The comments are still ringing with me; I am concerned; I am more inclined to look elsewhere to source this product.
Situation 2: Near the end of our initial phone conversation it was explained to me that this company makes a report on each potential customer that is then shared with everyone at the company so that each person can be on the same page regarding serving the customer. The conversation ended with me feeling as though I would be in extremely competent hands.
Situation 1: I received samples but didn't receive the requested price quotes. This person insinuated that I didn't receive the quotes because some of this person's co-workers are incompetent. The comments are still ringing with me; I am concerned; I am more inclined to look elsewhere to source this product.
Situation 2: Near the end of our initial phone conversation it was explained to me that this company makes a report on each potential customer that is then shared with everyone at the company so that each person can be on the same page regarding serving the customer. The conversation ended with me feeling as though I would be in extremely competent hands.
Comments: Post a Comment
